ITFlux CRM Team brings excellent experience in customizing and implementing SugarCRM applications to suite a wide range of industry specific CRM needs

SugarCRM is one of the world's leading open source CRM solutions being used by over 500,000 users in 75 languages.

The Basic downloadable open source edition of Sugar CRM comes with the following powerful features that is Scalable, Customizable and apparently a very cost effective CRM solution

SalesForce Automation
This module allows you to track and share contacts and opportunities, manage and up sell into existing accounts, forecast revenue and monitor performance through dashboards.

Marketing Automation
An extensive module to create, execute and track campaigns across multiple channels with the campaign wizard. Develop email marketing programs and capture leads directly into the system through web-to-lead forms and more

Customer Support
Sugar customer support allows you to creative Customer Cases and centralizes customer service requests across channels to allow companies to manage inbound emails, diagnose bugs, share knowledge, and resolve customer issues. In addition, companies can also set up Customer Self-Service Portals.

Reporting
Monitor business performance across the entire business with reporting tools on Marketing Analytics, Sales Trends, Case Reports, and Customer Profiles.
Dashboards available that can be customized to meet specific user needs and organizational matrices

Collaboration
Collaborate an work with capabilities to manage email within Sugar while integrating with Microsoft Outlook, schedule and track activities, manage projects, and work in offline or mobile settings. Sugar collaboration streamlines common tasks and promotes more effective communication with employees and customers.

Platform
The Sugar CRM Platform allows administrators and developers to create powerful business processes quickly and easily. You can customize the application as well as create new modules and applications to work with your CRM system that are specific to your company

This e-mail address is being protected from spambots. You need JavaScript enabled to view it to discuss how we can help you in implementing and customizing the SugarCRM product suite for your needs