SugarCRM is one of the world's leading open source CRM solutions being used by over 500,000 users in 75 languages. 

SugarCRM customization

ITFlux CRM Team brings excellent experience in SugarCRM customization and implementation to suite a wide range of industry specific CRM needs

We provide ongoing and ad-hoc SugarCRM support where a SugarCRM Developer or support professional will help you with your ongoing support needs

The Basic downloadable open source edition of Sugar CRM comes with the following powerful features that are Scalable, Customizable and apparently a very cost effective CRM solution. Following are some of the most popular SugarCRM Modules

SalesForce Automation

This is one of the main SugarCRM modules that allow you to track and share contacts and opportunities, manage and up sell into existing accounts, forecast revenue and monitor performance through dashboards.

Marketing Automation

Among the SugarCRM Modules Marketing Automation helps you to create, execute and track campaigns across multiple channels with the campaign wizard. Develop email marketing programs and capture leads directly into the system through web-to-lead forms and more

Customer Support

Sugar customer support allows you to creative Customer Cases and centralizes customer service requests across channels to allow companies to manage inbound emails, diagnose bugs, share knowledge, and resolve customer issues. In addition, companies can also set up Customer Self-Service Portals.

Reporting

Monitor business performance across the entire business with reporting tools on Marketing Analytics, Sales Trends, Case Reports, and Customer Profiles. 

Dashboards available that can be customized to meet specific user needs and organizational matrices

Collaboration

Collaborate a work with capabilities to manage email within Sugar while integrating with Microsoft Outlook, schedule and track activities, manage projects, and work in offline or mobile settings. Sugar collaboration streamlines common tasks and promotes more effective communication with employees and customers.

Platform

The Sugar CRM Platform allows administrators and developers to create powerful business processes quickly and easily. You can customize the application as well as create new modules and applications to work with your CRM system that are specific to your company

SugarCRM Customization

ITFlux Understands that businesses are unique and the business needs are very customer centric. This demands that any off the shelf product be customized to meet the business requirements. ITFlux offers SugarCRM Customization along with business requirement analysis and feature prioritization so that you get your very own CRM application for just the customization and implementation costs without paying a Dime for the software

ITFlux offers existing SugarCRM Customers with a cost effective support model. ITFlux’s SugarCRM Support service can be availed for ongoing support needs. A Dedicated SugarCRM developer will be entrusted with your account

Contact Us today to discuss how we can help you in implementing and customizing the SugarCRM product suite for your needs